Issue 7935
Smart-Hair Brows & Beards Won't Work When Using InstaLOD to UE4
Hello,
I came across a problem today after I finally got around to testing out the Live Face Link with CC3 characters, and I noticed that one of the characters I made in CC3 using the Smart-Beard wouldn't animate the beard/moustache.
I checked all the settings in CC3, and even reapplied the Facial EX profile and re-exported the character back into UE4, which again showed the same issue.
So I decided to grab your CC3 base Caleb with Smart Brows and applied a beard, and sent it to UE4, this time without the InstaLOD and it worked as it should. I then re-exported Caleb this time with InstaLOD applied, and I had the same issue as my own character.
As I'm developing a game, the InstaLOD is a necessity for this project and all my other characters have this feature applied.
I've tested other characters where I've used the Smart-Hair range, and the issue is persistent.
I put a support ticket forward yesterday to which Rampa replied suggesting I merge beard and brows into one object on export, but unfortunately this also didn't do the trick.
Would you know a work around or is this bug that will be fixed in an upcoming update?
I've attached a picture showing what's happening.
Thank you
Submitted byJohnnyKCreations
May 25, 2021