Hi there, I really can't thank you enough. It seems to be caused by path problem. If you don't want to use OneDrive, you can remove it, and then enter the registry again to delete the OpenFolderPath directory. When you restart iClone, all open file paths will be restored to the default path. Please try it again. I hope it will help your solve this issue. If there are other questions, please let us know any time. Thank you. Sincerely, Soya Reallusion Inc.
Hi molese, There are 3 things I need your help with: 1. Please help us to confirm whether your system "Documents" directory exists? C:/Users/[UserName]/Documents 2. Please capture the view of "OpenFolderPath" and send it to us. step1: Press Win+R and keyins: regedit step2: Find the path: HKEY_CURRENT_USER\SOFTWARE\Reallusion\iClone\7.0\OpenFolderPath 3. Use Notepad to open the attachment: 0010.reg. Please change the path to "Document" path or material path, and then save. Please double-click to run 0010.reg. You can try the create script function again and see if it solves your problem. Sincerely, Soya Reallusion Inc.
Hi molese, You can provide the dmp file for us. Please see attached picture. Step1: When the AP crashes, please do not close the crash dialog Step2: Open the Task Manager Step3: Click the "Processes" tab Step4: Right-click on the "iClone 7 AP" Step5: Click the "Create dump file" Thank you very much for your assistance. Sincerely, Soya Reallusion Inc.
Thanks, I were using your project. it's working fine. Dump file will help!