Restore after crash does not work

Votes
0

Product:
Character Creator 3

Version:
3.11

Status:
Not Reproducible

Issue 6294

Restore after crash does not work

CC3 crashed halfway for an unsaved work. When launched again, it asks for option whether to restore the work, clicked yes and splash screen appears. But, CC3 launches the unsaved work in a distorted window UI. Then everything closes in a flash. Process disappears in task manager.

OS: Windows 10

Attachment:

distort UI.png

Bug Pipeline Extension

Submitted byitkl 2019/09/30 06:35:29

COMMENTS (2)

itkl 2019/10/15 12:05:51

Private Comment

Feedback Tracker Admin 2019/10/17 07:11:00

Hi itkl,

Sorry, I'm afraid I was misunderstood your meaning.
Did you mean you can't open Restore project successfully, or you mean you can't launch your CC3 with default project successfully after you save the Restore project that you gave me?
Thanks for your help.

Calvin
Reallusion.

Feedback Tracker Admin 2019/10/17 06:57:53

Private Comment

Feedback Tracker Admin 2019/10/07 11:07:48

Hi itkl, 

Thanks for your feedback!
Can you send this restore project to us?
You can upload to cloud service such as Google Drive, One Drive...
And attached the download link in your next comment.
Also, you can set as private comment if you want it.
Thanks for your help!

Calvin
Reallusion.