Re-saving over current file does not save

Votes
0

Product:
Character Creator 3

Version:
3.21

Status:
Released in 3.31

Issue 6637

Re-saving over current file does not save

Hello,

I am having an issue with the save function with CC3. I can initially save a file with no problem. However, when I go to save or save as over the that previously saved file, nothing is saved even though CC3 says it completed.

You can tell by the timestamp of the file does not change. Upon reopening the file, the new changes do not show.

However, if you re-save a new file with new name, it will save that.

Thanks,
Theresa Kewley

OS: Windows 10

Bug Headshot Pipeline Extension

Submitted bytakewley 2020/01/29 01:47:13

COMMENTS (3)

Feedback Tracker Admin 2020/04/09 08:18:06

Hi takewley,

We used the replace button on Content Manager to overwrite files such as project, avatar, cloth, and etc. All changes have been saved. We want to know how this issue happened? Which file formats caused the save to fail? Thank you.


Soya
Reallusion

Feedback Tracker Admin 2020/02/24 02:04:18

Hi takewley,

Is this issue still bothering your workflow?
If so, feel free to let us know!
Thanks for your help.

Calvin
Reallusion.

Feedback Tracker Admin 2020/02/05 09:43:24

Hi takewley,

Thanks for your feedback.
Cause we can't reproduce the issue, could you capture a screen video for us and show the steps?
You can upload the video to YouTube, and attach the link in your next comment.
Thanks for your help!

Calvin
Reallusion.