Votes
0
Product:
Character Creator 3
Version:
3.1
Status:
Closed
Issue 6241
Problem running the app
I am trying to start Character Creator 3 pipeline version for the first time. I get a message window. Get new serial number error: no internet. then it locks up and closes. I have internet connection, obviously i am using it now to send this email. I have no idea what the problem is, cause I put in the serial number I got on the reallusion site and mail ?
OS: Windows 10
Attachment:
  • Reallusion01.png
  • Screenshot_33.png
  •  1
  •  960
GeneralPipeline Extension
Submitted byspico14
1
COMMENTS (1)
spico14 
I resolved the issue, my firewall was blocking the connection that's why it didnt work.
1