Votes
0
Product:
Character Creator 4
Version:
4.33
Status:
Released in 4.4
Issue 10969
On re-import to CC4, the head always gets shifted backward, even if fixing it in Zbrush and re-synch
On re-import from facetool, the head is shifted backward around 3cm. if I send again to Zbrush, move all subtools excepts the body, and rend back to CC4, it gets shifted agaiiin backward.
I tick adjust bones on reimport to have the bone staying centered on the skull, eyeballs meshes ect..
Thanks for any help on that bug !
OS: Windows 10
Attachment:
  • Screenshot 2023-11-29 184146.jpg
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Submitted byanimaliok
1
COMMENTS (3)
Feedback Tracker Admin
Hi,

Thank you for your feedback. We have fixed this issue in the next version. There is a workaround: you can update the normal and base head separately first, which will prevent moving backwards.


Soya
Reallusion
animaliok
Ok by re-creating a neutral character in CC4 it re-imports correctly.
animaliok
It's really a re-import bug, as in the first Zbrush file where the chara has been sent, the head is not shifted. It shifts as soon as it's sent back to CC4:
Attachment:
  • Screenshot 2023-11-29 184647.jpg
1