Votes
1
Product:
iClone 7
Version:
7.91
Status:
Assigned
Issue 7941
Morph Creator Issue: 0x00007FF69B9F123F
Hello,

The Morph Creator displays an error message (0x00007FF69B9F123F) when I try to use it. The error pops up when I click on "Update Morph to Iclone" button. It happens even if there are no morphs added. The Morph Creator crashes, but Iclone 7 remains open.

From what I gathered, the error is due to the physics and constraint of the hair hair. All of my previous files, where the hair didn't have physics or constraints, work fine. Same goes for the avatars/characters already provided in Iclone 7.


Please feel free to refer to the following link for more detailed information and screenshots:
https://forum.reallusion.com/484366/Morp-Creator-Issue-0x00007FF69B9F123F


Thank you for your time and I hope this issue can be resolved.
Gery

PS: According to another member (Wholesome 3D), the same error message appears even in Iclone 7 when he tries to bake the hair physics.
OS: Windows 10
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Submitted bygery.hristova
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