Apologies for inconvenience.
Please download the hotfix:
And follow the installation guide:
. Make sure you have installed the last official version of iClone or Character
. Make sure the program is closed
. Uncompress the hotfix files to local
. Run the hotfix .bat
. For iClone: double click the "IC8ReplaceSG.bat"
. For Character Creator: double click the "CC4ReplaceSG.bat"
If the problem persists, please contact us.
Thank you for your patience.