Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Assigned
Issue 7129
Malfunction between Character Creator 3.3 and my antivirus "Orange Security Suite 12 (m)
Malfunction between Character Creator 3.3 and my antivirus "Orange Security Suite 12 (m)".

The "Undo / Redo" function is not operational as long as my antivirus is activated.
I have also already had "out of memory", wanting to load a garment for my character.
Even once or twice I got an error code "6" when launching "iClone v7.8" with my antivirus enabled

When I turn off my antivirus for a few hours, everything works fine.

1 °) My antivirus is activated
- I am running Character Creator 3.3 and I have the error message

2 °) I close Character Creator 3.3

3 °) I deactivate my antivirus for 5 hours

4 °) I relaunch Character Creator 3.3 and everything is ok


Thank you in advance

Best Regards
Yvon
ponctuelfr@gmail.com
View Order #10645560
OS: Windows 10
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Submitted byponctuelfr
1
COMMENTS (2)
ponctuelfr
Hello Molly,

I tried your solution and it seems to work.
I hope it will be good all the time.
Thanks again

Best regards

Yvon
View Order #10645560
Feedback Tracker Admin
Hi ponctuelfr,

Please right-click Character Creator 3.3 shortcut,choose "Run as administrator",and try it again.Thanks.

Molly
Reallusion
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