Votes
0
Product:
iClone 7
Version:
7.91
Status:
Assigned
Issue 7907
Long freeze after playback stops
I just updated from 7.8 to the 7.9.1.

My sets have a lot of props so I always had a little freeze of 4/5 seconds when I stopped the playback. But now, I have to wait almost 30 seconds or more after each time I press the pause button.

I saw that if I delete a lot of props it's getting better, but there was no problem before this update. I'm working on these sets since 3 years and it's the first time I see so much lag, so I guess there's an issue in this version.

Another thing, it must be related to this problem : one of my sets has about 300 billboards (with low sizes linked textures). Despite billboards are really small props, I have less problems if I delete these billboards rather than multiple high rez / high poly props. It's seems like it cannot deal with a lot of props anymore...

Last info : I have zero freeze when using the preview button from the direct puppet tool.
I attached my project's info. With this one I have an exactly 17s freeze when I stop the playback. It was about 30s before I delete some props and about 2 or 3 seconds before the update.
OS: Windows 10
Attachment:
  • screenshot 2021-05-10 171438.png
  •  4
  •  411
Bug
Submitted byWalvince
1
COMMENTS (4)
Walvince
Is there any news about this problem ? Will I get stuck in 7.8 ?
Walvince
Hi,

Can you reproduce the problem ? I really don't know if I can keep up working on my project or not. I am afraid I could corrupt all my scenes if I save them with this new version and that the problem is never solved...

For information I noticed something strange. If you want to load this project on 7.83 to see the difference in term of playback performance, it will crash.
You will have to load it via 7.91, delete the 2 props named "lamp_01" and save the project to be able to load it in 7.83.
Feedback Tracker Admin
Hi  Walvince,

Thank you for telling me.I can reproduce it.

Molly
Reallusion
Walvince
Private Comment
Feedback Tracker Admin
Hi,

Could you please provide us this project file? you can upload it on Google drive and post the link in private comment.

Thank you,
Joanne
1