Votes
0
Product:
iClone 7
Version:
7.41
Status:
Not Reproducible
Issue 5675
Iray doesnt work
I have iray plugin for iclone. I press the preview button and nothing appears. Same with render button. All operations with iray go too slow in iclone, while in character creator they work fine.
OS: Windows 10
  •  5
  •  2371
Submitted byIsazforms
1
COMMENTS (5)
henryq_productions_llc
Isazforms, so did you uninstalled all of iClone and iRay together? Or you just iRay by itself? I'm having the same issue.
Isazforms
I fix the problem reinstalling all software. Now, Iray works!
Isazforms
Private Comment
Feedback Tracker Admin
Hi Isazforms,


Please provide your project, DxDiag file to help us identify the problem.

To get the DxDiag file:
1. Select the "Start" menu, click "run" or press <Win Key> + <R>.
2. Input "dxdiag" & click "ok".
3. It will check your system for a while, after finish, click "save all information".
4. Save "DxDiag.txt".

Or you can record a video on how this issue happened.


Your help is heighly appreciated.



Reallusion
TucsonDoobie
Isazforms --

See Issue 5654 as there are certain rendering settings for iClone 7.4 that are different from Character Creator 3. Make sure to view the scene through a camera and render that view.

Utilize the Python "Batch Render Folder" to save scene here that can render much more quickly than through iClone 7.4 itself. I was rendering traditionally and it was taking forever. I loaded the python file and it is almost done after a minor sound fix, so it does go faster when rendered through the python script.

Hope this helps!

...dave
1