Votes
0
Product:
Character Creator 4
Version:
4.52
Status:
Assigned
Issue 11757
Iray cache preload crashes CC and iClone
It's happening 80% of the time, if not for the first character you load, then the second most defiantly will crash CC and iClone...
Started happening after the latest update.

https://discussions.reallusion.com/t/character-creator-4-52-official-issues-thread/12824/24
OS: Windows 10
  •  3
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Submitted by4u2ges
1
COMMENTS (3)
Feedback Tracker Admin
Hi,4u2ges

Thanks for your help.
I will provide this information to our technical team to clarify the issue.

Best Reguard
Howard
Feedback Tracker Admin
Hi,4u2ges

Thanks for your feedback.
Could you try again and see if it crashes?
If it still happened please provide your crash dump to help us clarify the issue, you can also find your crash dump under this path
-C:\Users\xxx\AppData\Local\CrashDumps
If you can't find your crash dump,please activate this .reg file and try again.

And Then please Attach the file in your next comment. You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. 
You can use Private Comment if you want to keep it private.

Best Reguard
Howard


1