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Product:
iClone 8
Version:
8.0
Status:
Released in 8.01
Issue 8545
IC8 crashing consistently at the last frame of video rendering
The crash occurs consistently and for sure is related to avatar's hair. I've replaced the avatar with others to which, in CC4, I attached the same hair, yes, it's crashing. If I'm replacing the hair with another one, there's no crash. Crash doesn't seem to be related with the MP4 encoder - app crash no matter if I use hardware/software encoder. Also, crash doesn't seem to be related with a particular last frame - no matter how long I set the timeline, IC crash at the last frame. It might be related with a particular rendering - light or physics - condition in the project, since the same avatar used in other projects doesn't make IC to crash. I don't think it's hair related, though, since I used the same avatar+hair in other IC8 projects without problems. Also, I got the same crash with different avatars and hairs.

I simplified a crashing project as much as possible and I replaced the avatar with CC4' native Camilla, to which I attached the same troubling hair - see the download link below. Just open it IC8 and go straight to render as video - tadaam, crash. I hope will crash so you can catch the issue.

https://www.dropbox.com/s/yg70875ectnj9ur/crash_on_video_render_last_frame.zip?dl=0

P.S I reported this issue initially on the forum, seems the issue also hit other users:
https://forum.reallusion.com/513732/MP4-rendering-consistent-crash-at-saving
OS: Windows 11
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Bug
Submitted byAmper Sand
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