I can't get my iphone with any suggest connection to work with Motion Live

Votes
0

Product:
iClone 7

Version:
7.73

Status:
Closed

Issue 6811

I can't get my iphone with any suggest connection to work with Motion Live

I've tried to connect my iPhone 10 to my PC using wifi, hotspot or usb with no luck. I can't get faceware live to connect to the Live Face app on my iPhone.

Does the port number matter?

Please advise.

OS: Windows 10

Motion LIVE

Submitted bydigirob 2020/04/25 15:50:38

COMMENTS (2)

Feedback Tracker Admin 2020/04/30 06:43:16

Hi digirob,

If you are having trouble on connecting Motion LIVE to Live Face app. It’s usually related to your network or firewall settings.
I have helped you submit this issue to our online support system. The support team already contact you with email, and they will help you on resolving this issue.
You can also check the “Support Ticket” section on your account page as per following link: 
https://kb.reallusion.com/General/50108/How-to-engage-Support-Team

Irving
Reallusion

animagic 2020/04/28 04:46:50

You say: "I can't get faceware live to connect to the Live Face app on my iPhone."

Can you clarify? "FaceWare" is a different facial Mocap solution using a webcam and is not related to Live Face.