Votes
0
Product:
iClone 7
Version:
7.93
Status:
Assigned
Issue 10958
Failed to open project
I have worked for days on a particular project file. Luckily I have rendered it. But now when I try to open it it won't open. I have opened it a few times before. Nothing has changed on my system. Some other files open that relate to the same project. I have deleted temp files, optimized my hdds. I don't know what else to do but I'd like access to these project files. There are two now I can't access.
OS: Windows 10
  •  3
  •  117
Bug
Submitted bypallmall
1
COMMENTS (3)
pallmall
Feedback Tracker Admin
Hi pallmall,

I have got it.I will transfer to our department.Thanks.

Molly
Reallusion
Feedback Tracker Admin
Hi pallmall,

Can you provide your project file to us?

Molly
Reallusion
Feedback Tracker Admin
Hi pallmall,

Thank you for your feedback.

Please provide your project file to us.Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
1