Hello,

I created my character in CC5 using a CC character Kevin. I bought the Edgy Hair (official Reallusion product) from the Reallusion Marketplace and used it on my character. I used the Polygon Reduction-Object function with the recommended settings on the hair. It reduced the polygon count and I saved the file. However, when I try to open the file again, it fails to load the file. I tried to save it as a custom character instead of creating a new file, yet I failed again.

I should mention that when I apply the Polygon Reduction on an accessory such as the Assassin Coat (official Reallusion product), it does not fail to load the file. It seems the issue might be with the hair.

Best Regards,
Metin