Votes
0
Product:
Cartoon Animator 4
Version:
4.5
Status:
Not Reproducible
Issue 8221
F4 does not call up the Content Manager
Cannot retrieve the Content manager either from the menu or with F4.

Have re-booted several times. Still won't appear.
OS: Windows 10
  •  4
  •  529
Submitted byrussellearlsmith
1
COMMENTS (4)
Feedback Tracker Admin
Hi russellearlsmith,

Do you have two monitors? could the file dialog been dragged to the second monitor some time and leaved there?

If so, you can just drag it back from the second monitor. Or, you can delete the following registry key to restore all dialog positions to their default locations. Please find a friend who is familiar with the registry operation to help you if you don't know how to delete it.
Computer\HKEY_CURRENT_USER\Software\Reallusion\Cartoon Animator\4.0

Allen
Reallusion
russellearlsmith
Still waiting for response from Nov 15th. Have to reboot CA4 several times before the Content Manager makes its surprise appearance. Very frustrating and time consuming.
russellearlsmith
Feedback Tracker Admin
Thank you for your feedback.

Please provide your system information file to help us identify the problem.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion
1