Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Closed
Issue 7503
Exported Characters Having White Eyes
Steps to reproduce:
1,Launch CC3, export character to obj/fbx
2, Import exported character in other 3d software.
3, Notice the character's eyes are totally white.


Expected result:
Characters shall have their eyes correctly set when they are being exported

Actual result:
Characters all have white eyes that I can't use outside CC3
OS: Windows 10
Attachment:
  • whiteeyes.jpg
  •  3
  •  2439
BugPipeline (Export/Import)
Submitted byorochi2k
1
COMMENTS (3)
Feedback Tracker Admin 
Hi fwindorochi2k,

Thanks for your feedback!
Please reference to this Tutorial to see if this work for you!
https://youtu.be/1fsM5IuFQbI?t=248

Calvin
Reallusion.
orochi2k 
I tried Blender, Microsoft's 3D builder and 3D viewer.
They all have this issue when rendering characters that is exported from CC3.
However, if I delete eyeocclusion in CC3 before export. Then, the eyes will be rendered correctly on those softwares.
Thus, I highly suspect it's a material issue of eyeocclusion.  But, I am able to figure out how to configure it correctly in CC3.
lianchiu 
what is the other 3d software that your are using?
1