Votes
0
Product:
iClone 7
Version:
7.71
Status:
Released in 7.8
Issue 6663
Crashes when "Cooking Content"
These errors come up every time I close the UE Editor. It only happens when the LiveLink is enabled and the files are copied to the project. Doesn't happen on a new project unless I set it up for iClone Unreal LiveLink. I have attached both error reports. It also won't pass validation check either.
I have started projects without any reallusion plugins and they pass and no errors. When I enable and copy the files to the project folder, then I get the errors on every project. My understanding of what I read about coping the files was that you go to Programs\Reallusion\Shared Plugins\Auto Setup\Unreal\UE 4.24\ copy the content and plugins folder to the root of the project folder. If this is something I am doing incorrectly please let me know.
Once I have copied I closed and restarted the Epic Service and relaunched project. I see Both icons at the top of the Editor. I save everything and then as soon as I Cook Content for Windows I get the error. If I don't cook content for Windows I still get the error but UE told me I had to cook content. When I did they told me to contact you because the error is directly related to your plugin. As stated in the error report.
Brand new project just added LiveLink I get this when I close project or when I cook content.
UATHelper: Cooking (Windows): LogThreadingWindows: Error: Runnable thread ICLiveLink Service0 crashed.
UATHelper: Cooking (Windows): LogWindows: Error: begin: stack for UAT
UATHelper: Cooking (Windows): LogWindows: Error: === Critical error: ===
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: Fatal error!
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc0de51f55 UE4Editor-Sockets.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffbfdde3ec0 UE4Editor-RLLiveLink.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc182b380f UE4Editor-Core.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc182b3644 UE4Editor-Core.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc86cf7bd4 KERNEL32.DLL!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc8850ced1 ntdll.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: Crash in runnable thread ICLiveLink Service0
UATHelper: Cooking (Windows): LogWindows: Error: end: stack for UAT

If I upload iClone content such as a character and I followed the directions that Kai laid out in the Webinar. I get this error when LiveLink is added.
UATHelper: Cooking (Windows): LogThreadingWindows: Error: Runnable thread ICLiveLink Service0 crashed.
UATHelper: Cooking (Windows): LogWindows: Error: begin: stack for UAT
UATHelper: Cooking (Windows): LogWindows: Error: === Critical error: ===
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: Fatal error!
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc17461f55 UE4Editor-Sockets.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffbf8f33ec0 UE4Editor-RLLiveLink.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc1382380f UE4Editor-Core.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc13823644 UE4Editor-Core.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc86cf7bd4 KERNEL32.DLL!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error: [Callstack] 0x00007ffc8850ced1 ntdll.dll!UnknownFunction []
UATHelper: Cooking (Windows): LogWindows: Error:
UATHelper: Cooking (Windows): LogWindows: Error: Crash in runnable thread ICLiveLink Service0
UATHelper: Cooking (Windows): LogWindows: Error: end: stack for UAT
PackagingResults: Error: Runnable thread ICLiveLink Service0 crashed.
PackagingResults: Error: begin: stack for UAT
PackagingResults: Error: === Critical error: ===
PackagingResults: Error: Fatal error!
PackagingResults: Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0xffffffff
PackagingResults: Error: [Callstack] 0x00007ffc17461f55 UE4Editor-Sockets.dll!UnknownFunction []
PackagingResults: Error: [Callstack] 0x00007ffbf8f33ec0 UE4Editor-RLLiveLink.dll!UnknownFunction []
PackagingResults: Error: [Callstack] 0x00007ffc1382380f UE4Editor-Core.dll!UnknownFunction []
PackagingResults: Error: [Callstack] 0x00007ffc13823644 UE4Editor-Core.dll!UnknownFunction []
PackagingResults: Error: [Callstack] 0x00007ffc86cf7bd4 KERNEL32.DLL!UnknownFunction []
PackagingResults: Error: [Callstack] 0x00007ffc8850ced1 ntdll.dll!UnknownFunction []
PackagingResults: Error: Crash in runnable thread ICLiveLink Service0
PackagingResults: Error: end: stack for UAT

**I was instructed by Miranda to submit****
OS: Windows 10
  •  0
  •  1916
Submitted bySagaStudios
COMMENTS (0)