Votes
0
Product:
Character Creator 5
Version:
5.03
Status:
Released in 5.05
Issue 12384
Crash on polygon reduction on beards
Every time you try to optimize a character with a Beard type element, the software crashes and often even corrupts the original file.

Link to the project to reproduce the error:
see the file "link.zip" attached, it has a txt with a Google Drive's link.

Steps:
1) Open the attached project. It's a man in suit and tie.
2) Select one beard element (Chinstrap_Sparse, Mustache_Pencil, Chin_Curtain_Sharp, Sideburns_Stubble)
3) Click on InstaLOD > Polygon Reduction-Object (use the default settings)
4) The software crashes.

You can try it with any elements of type "Beard". It happens with Polygon Reduction-Wearable too.
OS: Windows 11
Attachment:
  •  1
  •  185
BugCharacterOptimize and Decimate
Submitted bymleone20
1
COMMENTS (1)
Feedback Tracker Admin 
Hi mleone20

We are happy to inform you that the crash issue when optimizing Beard elements has been fixed in the latest version.

We tested your provided project in Character Creator v5.05, and the InstaLOD Polygon Reduction process now completes successfully without any issues.

Please update your software to v5.05 from the Reallusion Hub to resolve this problem.

Best regards,
Kayla
Reallusion
1