Votes
0
Product:
Character Creator 3
Version:
3.0
Status:
Closed
Issue 5203
Crash On Closing Fault Module Name: RLMmfU.dll
After using Create Morph Slider when closing CC3 it crashes.
Here is the post on the Forum

https://forum.reallusion.com/FindPost384646.aspx


32GB Ram
12GB Nvidia Titan X Pascal Graphics Card
OS: Windows 7
  •  3
  •  1398
Bug
Submitted byduchess110
1
COMMENTS (3)
Feedback Tracker Admin
Hi, duchess110,

Thank you for let us know that CC3 is working, so I will close this issue for now. If it happens again, please open another issue and send us the information I mentioned in my last comment.

Reallusion
duchess110
Ok I downloaded and ran the appropriate wer report generator but would you believe it since reporting the issue it has not happened again. I think it is going to be
one of those things that suddenly it plays up and then calms down again and works.
This is Not the way I would have liked the software to behave. Lets hope all the fixes that need doing will make it a more stable application
Feedback Tracker Admin
Hi, duchess110,

Please provide your system information file and CC3 crash dump file to help us identify the problem.

Here is the description about how to get your system information file.
https://www.reallusion.com/FeedBackTracker/Home/HowToGet

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://goo.gl/YgVYhF

Attach these files in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment.

Thank you for your help.
Reallusion
1