Votes
8
Product:
Character Creator 4
Version:
4.0
Status:
Not Reproducible
Issue 8509
CharacterCreator4 texture path setting is incorrect
I think the texture path settings in CharacterCreator 4 are strange.

First, I applied Neutral_F, which comes standard, to the stage.
At this point, a dialog called Missing File (s) is displayed, and the texture is displayed as Missing in D: \ Reallusion \ 00Content \ Template \ Character Creator 3 Template \ Texture \ Skin Textures \ Skin Base \ RL_CC3_Plus \ Std_ ~~~~. Will be done.
Here, Missing is two types of maps, WS Normal and Position of Resource Map.
In my case, the Character Creator 3 Template folder is actually installed in D: \ Users \ Public \ Documents \ Reallusion \ Template \ Character Creator 3 Template, and it seems that the CC4 application itself was installed here. ..
For Reallusion Hub installations, I can only specify where to install the application, not where to install the content.
The content installation location seems to be the same as the previously installed iC7 or CC3 (in my case, D: \ Users \ Public \ Documents \ Reallusion \).
Also, even if I do the RL_CC3_Plus folder with "Auto Search" in the Missing File (s) dialog, everything is reasigned to Baby's Eyelash and it is not actually read by the character. There is no help for it, so if you specify each texture with "Browse" and save it, this dialog does not seem to be displayed. However, that is not a fundamental solution, so I hope for an immediate update.

Then I tried the Headshot plugin. In this case as well, the same Missing File (s) dialog is displayed in the process of character generation, so there is no choice but to modify and save it in the same way as above.

Then I tried to do a full make-up with SkinGen. In this case, both the HS character I created and the attached CC3 + character erased the original material and turned white, and the Missing File (s) became 100 or more, and it is already in a state of being overwhelmed.

However, when I load the CC3 + Headshot model created by the CC3 application and apply make-up, the Missing File (s) asks for the Reasign of the make-up texture, but the basic body and head materials and so on don't disappear.

In any case, Character Creator 4, especially the texture-related path specification, seems to be wrong.
I want an immediate solution.
OS: Windows 10
Attachment:
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  • スクリーンショット 2022-05-20 201418.png
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Submitted bym_koshi
1 234
COMMENTS (19)
ElefantastiqueGames
The issue still occurs. please help
jack.stephenson
The hotfix file is no longer available from the google drive link Reallusion provided.  Still cannot use headshot
jack.stephenson
Hello, one of our team is having this issue with Headshot.  The headshot reports missing textures, and is trying to look in a folder that doesn't exist and is on D drive, but CC4 is installed on C drive.

Trial was previously installed.  We have tried uninstalling and reinstalling everything with hub and removing all Reallusion files from the PC.  Still can't use headshot
Kiwi-Hawk
Kia Ora

Same issue,.. I have a clean install on my new Windows 11 rig, CC4 only and now I get this missing files when trying to use Headshot, and I have NON of the morph's I have brought after all this time CC4 has been out not fix, NOT a happy camper,.  WHY is CC4 looking for CC3 files last post Nov 2022 it's now Feb 2023
Attachment:
  • 2023-02-13 16_45_41-Character Creator 4 - RL_CC3_Plus Female.ccAvatar.png
Mig_1987
I don't know why reallusion doesn't clarify this.
Maybe Reallusion has a staffing problem in support. 

Had the solution from various bug trackers together.

The solution is: install the latest update and reset database (google for reset reallusion database). If that doesn't work, the latest update + hotfix + reset database. 

This will work, you can write here if not.
BR
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