Votes
0
Product:
iClone 7
Version:
7.41
Status:
Active
Issue 5798
Cant reopen a saved project
It has happened to me, several times to not he able to reopen a saved project and iclone crashes. And i had to do eveyrhing again :(

This time crashes at 91% when it says loading iray materials. I didnt use iray materials at this project at all.
The only unusual thing i had in the scene was a custom video for the water and a bump video. And i had the blend substance tool used in 2 materials.

I can reopen other projects but not this one :(
OS: Windows 10
  •  7
  •  1526
Bug
Submitted byahingel
1 2
COMMENTS (7)
Feedback Tracker Admin
Hi ahingel,

Can you provide project file to help us identify the problem.Attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Molly
Reallusion

Feedback Tracker Admin
Hi ahingel,

Thank you for your description. To make sure we solve your problem, can you please provide us your project to test. Thank you.


Soya
Reallusion
1 2