Votes
0
Product:
Character Creator 3
Version:
3.3
Status:
Closed
Issue 7161
Cannot export as iAvatar or change these characters to GameBase, Character Creator crashes or fails.
Character Creator fails to export these characters I made. It won't export them out as an iAvatar file, or convert the characters to Gamebase. It either fails or crashes the program.

Replication steps:
1. Load character file (either one)
2. File > Export > iAvatar > Texture Quality 1K for all props (no InstaLOD)

Actual Result: iAvatar has failed to export

Expected Result: Should export the character out as a 1K iAvatar character.

Replication steps #2:
1. Load character file (either one)
2. Convert to Gamebase - Multi Material

Actual Result: Program crashes

Expected Result: Should convert character to Gamebase

https://drive.google.com/file/d/1kgh6wA9IJXEXQo1b6tbpFA_f-MsfCkMK/view?usp=sharing

I provided the .obj files for the clothing I used to import into CC if that helps.

Note: I think the issue lies within the clothing materials
OS: Windows 10
Attachment:
  • failed_to_export.jpg
  •  1
  •  1012
Bug
Submitted byjames_muia
1
COMMENTS (1)
james_muia 
I figured out the issue. Basically the clothing was exported from Blender with .dds files. I basically had to convert the .dds files to .png, and replace the textures in Character Creator with png files. I guess it didn't like the embedded textures.

Although I'll leave this up here as it would be good to fix for future versions of CC.
1