Can't export FBX mesh from 3ds Max skinned to a character from CC3

Votes
0

Product:
Character Creator 3

Version:
3.21

Status:
Not a Bug

Issue 6656

Can't export FBX mesh from 3ds Max skinned to a character from CC3

Hello.
For the last two days I have been exporting character mesh from Character Creator 3 Pipeline to 3ds Max 2017 to make mesh clothing.
I have done this kind of operation before with Character Creator 2 with success.
However when I try to export my mesh from 3ds Max using and FBX character from Character Creator 3 Pipeline I get the following error message.

Warning: Gimbal lox exists (15).
The FBX file format cannot represent the transformation of some nodes in the scene due to the limitation of FBX SDK. To avoid this, adjust Bone binding matrices of the problematic Skins.
The following Bones will have incorrect Bone binding matrices under the associated Skins:
-CC_Base_R_CalfTwist02
-CC_Base_R_Foot
-CC_Base_R_CalfTwist01
-CC_Base_R_KneeShareBone
-CC_Base_R_ThighTwist02
-CC_Base_R_ThighTwist01
-CC_Base_Pelvis
-CC_Base_L_ThighTwist01
-CC_Base_Waist
-CC_Base_Spine01
-CC_Base_L_ThighTwist02
-CC_Base_L_CalfTwist02
-CC_Base_L_Foot
-CC_Base_L_CalfTwist01
-CC_Base_L_KneeShareBone

When I try to import the mesh created in to Character Creator 3 Pipeline the program crashes.
I have attached the pop up error message I get from 3ds max.

OS: Windows 10

Attachment:

Error Exporting cloth mesh from 3ds Max.png

7
7475

Bug Pipeline (Export/Import)

Submitted bysubongo 2020/02/06 19:47:09

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COMMENTS (7)

subongo 2020/02/25 19:20:00

Private Comment

Feedback Tracker Admin 2020/02/24 03:05:04

Hi subongo,

Thanks for your feedback!
Because we can't reproduce this issue, could you capture a screen video to show us your CC's export fbx settings and 3dsMax's import settings, then upload the video to YouTube, and attached the link in your next comment?
Also you can set the comment as private if you want.
Thanks for your help!

Calvin
Reallusion.

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