Votes
0
Product:
iClone 6
Version:
6.51
Status:
Closed
Issue 684
Can not drag and drop to preview window video or image after update
Whether I right click or hold CTRL or left click and drop into preview window, I can no longer drag and drop images or video. Maybe after I downloaded the Content manager upload. When I try to do it I get a black circle with a black line across. I have Iclone 6.51 and I used to be able to do it before the update. I have downloaded K lite codecs, Microsoft C++ updates, uninstalled and reinstalled Iclone..
OS: Windows 8.1
Attachment:
  • ProblemDragDrop.jpg
  •  11
  •  8057
Bug
Submitted bypedrosura
12 3
COMMENTS (11)
Feedback Tracker Admin
Hi pedrosura,

Thank you very much for your feedback.

The issue you mentioned can't be reproduced in our test environment, in order for us to identify the exact problem, could you please provide further details?

It would be better if you could provide steps as below sample:

STEPS TO REPRODUCE
1. Click the product’s icon on the Desktop or Start Menu
2. Wait for it to launch
3. Navigate to Content Manage > Project
4. Select a random project and click on “Apply”
5. See whether that project can successfully be applied

ACTUAL RESULTS
The project can’t be applied

EXPECTED RESULTS
The project can be applied


Reallusion
12 3