CC4 Crashes on Merge Material

Votes
3

Product:
Character Creator 4

Version:
4.1

Status:
Assigned

Issue 8993

CC4 Crashes on Merge Material

I'm working on a character for which I used the Camila example as a base. I repeated the steps below with an unmodified version of the Camila example and also got the crash.

Steps:

In the scene I select the mesh for the body.

I click the merge materials button

I export with the settings in the attached image (have also tried with other resolutions and output formats, with the same result)

I click Merge and the application crashes

OS: Windows 10

Attachment:

cc_crash_1.png
cc_crash_2.png
cc_crash_3.png

Bug

Submitted byZimos 2022/10/20 19:57:39

COMMENTS (3)

BoChangles 2023/04/27 05:23:23

In the 4.2 version of CC...although CC4 doesn't crash during the merge uv process, once the process is complete, the character completely breaks to the point where no further edits can be added or used on the character further. Can't add a new pose, eyes, clothing, teeth, etc... And I love this feature and believe it's one of the most important features in CC4.

Feedback Tracker Admin 2022/10/21 04:31:56

Hi donnie_140390

This issue has been reported to our engineers and it will be fixed in a future version.
Appreciate for your help :)

Regards.

Tina
Reallusion

Zimos 2022/10/20 19:59:02

I should add I tried the same steps with the eye object and it worked correctly.

I also tried converting all of the base body mesh shaders to PBR before merging and it still crashed.