Votes
0
Product:
Character Creator 4
Version:
4.4
Status:
Active
Issue 11101
CC4.3 Data Corruption?
I just updated CC to 4.4 from 4.3. Now when I load a custom pose onto a character I created, and export an OBJ for accessory modeling, it's exporting the models (OBJs and FBXs) with a slight rotation on the Z (see Blender image attached). I've checked the poses in CC4 (Edit Pose) and there are no rotations on them (see additional hierarchy image with transforms). I've tested about every way to get the data out, and they all export with a slight Z rotation, and it's not consistent. If I create a new pose in 4.4 and export, no issues. If I apply a pose from 4.3 and then export, it's rotated.

Transforms are zeroed out for the root as well as the hip (only translate Z).

Steps:
Create a pose in 4.3
Open that pose in 4.4
Export an OBJ or FBX
Open in another 3D Package
OS: Windows 11
Attachment:
  • CC4Rig_XformErrors.png
  • CC4Rig_XForms.png
  •  2
  •  75
BugPipeline (Export/Import)
Submitted bybarry_zundel
1
COMMENTS (2)
Feedback Tracker Admin 
Hi barry_zundel,

Can you provide your pose file to us?

Molly
Reallusion
Feedback Tracker Admin 
Hi barry_zundel,

Thank you for your feedback.

I can't repeat it.Can you provide your pose file to help us identify the problem?Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Molly
Reallusion
Attachment:
  • IJHGYG.jpg
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