Votes
2
Product:
Character Creator 3
Version:
3.2
Status:
Not Reproducible
Issue 6440
CC3 don't launch with nVidia studio driver (441.28)
CC3 don't launch with the newest nVidia driver (441.28 - 11/18/2019).
Start screen appears then nothing. i have this issue for some versions. This bug is kind of old, and there are already closed bug reports.
I also tryed the newest, normal nVidia Game Ready driver.
I can not rollback the drivers, becouse my last driver is the Game Ready one -> same bug.

Please do something! This must be fixed on reallusion side, i see bug reports changed to fixed, please do not set this to fixed if its not.
When you close this bug report, we can not communitcate anymore and collect the informations.
OS: Windows 10
  •  13
  •  2409
Bug
Submitted byHitEmUp
1 23
COMMENTS (13)
simon_20140205222146880
Nvidia 445.87 driver doesn't start CC3. Which driver should I use?
Feedback Tracker Admin
Hi simon_20140205222146880,

Thanks for your reply!
Nvidia 445.87 driver should work perfectly via CC3.
Please try to reinstall 445.87 driver again, or try the old one 445.75 to see if the issue still exist.

If problem still exist, please contact our TS support team, they will give you help within 48 hrs.
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

Thanks for your patience!

Calvin
Reallusion.
Feedback Tracker Admin
Hi HitEmUp,

Character Creator 3 & Character Creator 3 Pipeline Extension should be the same exe program, Pipeline Extension is more like a plugin inside Character Creator 3.
It enable some features such as instaLOD for you, so if you successfully launched Pipeline Extension, that also mean you Launch Character Creator 3 successfully.

Calvin
Reallusion.
HitEmUp
O.K., i uninstall everything and reinstall:
1. Character Creator 3 -> dont start, same issue
2. Headshot Plugin -> dont start, same issue
3. Character Creator 3 Pipeline Extension -> Now it starts! <3

Win 10 Pro 1903, 441.28 Studio Driver

Note: i do not install iray! It ask, i press no.
HitEmUp
Ok, since i think its another bug here some information:

Good to know: CC3 work last month with the old studio drivers: 431.86 Studio, but a downgrade (today) don't work.
I also tested (today): 440.97 and 441.34. I m now again on 441.28 Studio Drivers. 

Software: Win 10 Pro 1903, CC 3.2 + Headshot 1.0
Hardware: Intel i7700k, RTX 2080 TI, 32GB Rom

No issues with other 3D Software like: iClone 7.7, 3DXChange 7.6, Cinema 4D R20, Maya 2020, Z-Brush 2019, Marvelouse Designer 9, Substance Painter, Photoshop, UE4.
No issues with games like: BF-V, COD BO4, CS GO, Overwatch...

Character Creator 3 start splash show up and then dissapear, nother else, see in the attachments the last thing i see.
Are there any log files?
Attachment:
  • CC3-Bug.png
HitEmUp
Downgrade to 431.86 Studio didn't work as well. i start to belive that its another bug.
1 23