Votes
0
Product:
Character Creator 3
Version:
3.03
Status:
Not Reproducible
Issue 5755
CC1 to CC3 = Problems with EYES
Attached see pic of a character I originally created in CC1, then to CC2 and finally to CC3.

1. There is something wrong with the conversion process as it has turned the eyes to a ghostly look as you run the animation.
2. I asked Support for help, but they seemed to be lost as to what to do. I was never asked to send my Project file until I asked if they were interested, but there is no "Dropbox" option in which to load such a huge file that is now 1.45Gb.
3. Perhaps the conversion should be a Morph Slider instead???

I have also noticed the Eyes of a Character is following the Preview Camera, or the currently selected Camera. You can also not "select" the character to "Look at" as it does not acknowledge that you are choosing the character in the Scene listing window itself or within the Scene.

I started to convert these CC1 as I have over 20, but this is the 2nd character to show errors when brought into iClone 7 from Character Creator 3. When I selected the problem Eyes, in iClone 7, and tried to change them, the program just quit. A restore file was created, but it still had the original Eyes.

Thanks!...d
OS: Windows 10
Attachment:
  • 2019 FEB 18 CC1 SCREWY EYES PNG-DSOTO.png
1
COMMENTS (3)
BeeFlowerPower
The update did the trick! I was then able to replace the eyes which fixed the character! 

Thanks!

...d
Feedback Tracker Admin
Hi BeeFlowerPower,

Please let us know if this issue still bothering you!
Your help is highly appreciated!

Reallusion.
Feedback Tracker Admin
Hi BeeFlowerPower,

Thanks for your feedback!
In order to check this issue properly, please provide this file to us.
If the project is too large to upload, you can save character as iAvatar or ccAvatar to us.
You can attach these files in your next comment. 
Also you can use Private Comment if you want to keep it private.
Your help is highly appreciated!

Reallusion.
1
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