Votes
0
Product:
Character Creator 5
Version:
5.04
Status:
Closed
Issue 12402
Auto Setup Maya 2024 Eye controls incorrect
Hello,
All of the characters I import from CC5 using the Maya 2024 Auto setup have incorrect rotations on the eyes. For example, when I move the eyelook to the right, the eyes will spin in place rather than to turn toward the right. I can work around this, but I was wondering if there is a way to fix it so that the rig works properly.

Video of the issue here: https://youtu.be/sKjc20t92Zg
OS: Windows 11
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Submitted byBitterAlmond
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COMMENTS (8)
BitterAlmond
Private Comment
BitterAlmond
I can't actually tell if it updated according to the version number displayed in the plugin window, but after downloading and following the instructions I imported a character and the eye controls do seem to be working properly.  Is there any possible way to fix my existing ones somehow?
Feedback Tracker Admin
Hi  BitterAlmond

Please download the latest version of "Maya Auto Setup for 2024" from the following link:

https://www.reallusion.com/auto-setup/maya/download.html

(If you have trouble accessing the link, you can search for "Reallusion Maya Auto Setup" on Google to find the download page.)

After updating, please check if this resolves the issue. If the problem persists, please provide your Maya Project file as requested previously. Make sure to mark your reply as "Private" to ensure confidentiality.

Kayla
Reallusion
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