Votes
0
Product:
Character Creator 3
Version:
3.32
Status:
Released in 3.4
Issue 7342
Altered character recall
Character created in CC3 and later saved. When recalled, it appears altered. I have seen this type of defect that is proposed with one type of shirt and not another. I have performed the following actions suggested by your assistance but without positive result:

"I would suggest:

Run Windows Update.

Install the most recent driver for your graphics card.

reinstall the content pack if you have not already.

reinstall CC3 using this clean method. Your content folders are safe during this process.

Uninstall Character Creator 3 and CC3 Pipeline Extension.

Check this directory for any CC3 leftovers:

C:\Program Files\Reallusion

Find this directory: C:\Users\your name\AppData\Local\Temp

Delete this folder: CharacterCreator3Temp

Note that AppData is a hidden folder, and you may need to set "Show hidden files and folders" for Windows

Also note that "your name" is your user name on your computer.

Download and unzip this registry cleaner. Double-click to run it. If it does not find anything, then Windows took care of it.

http:\\ftp.reallusion.com.tw\reallusionsupport\CharacterCreator3_Registry_Remover.zip

This is optional. If you want to be sure your system is as clean as can be, you may want to download and run Jetclean. It's a registry cleaner.

http://www.bluesprig.com/jetclean.html

Restart your computer.

Install the current version of CC3 and CC3 Pipeline Extension from the Hub, or downloaded from your Reallusion Account. Install both parts before running."

I await your news.
OS: Windows 10
Attachment:
  • 1.jpg
  •  7
  •  2453
Bug
Submitted byemypippo
1 2
COMMENTS (7)
emypippo
Private Comment
Melvin (RL)
Hello emypippo ,

Can you provide your project to us to help us identify the problem?Please attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. You can use Private Comment if you want to keep it private.

Your help is highly appreciated.

Melvin
Reallusion
1 2