Votes
0
Product:
iClone 7
Version:
7.93
Status:
Assigned
Issue 8212
Alembic import crash
Iclone crashes with the below error when I attempt to import an alembic file exported from Marvelous Designer 11.

"The exception unknown software exception (0xe06d7363) occurred in the application at location 0x00007FFCFEDE4F99."
OS: Windows 10
Attachment:
  • Capture.PNG
  •  7
  •  357
Bug
Submitted bytomelissaconway
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COMMENTS (7)
Feedback Tracker Admin
Hi tomelissaconway´╝î

There is a walkaround.You can import abc file to Cinema 4D or Blend,then export abc from Cinema 4D or Blend.This abc can import to iClone.

Molly
Reallusion
tomelissaconway
Okay, so I realized after re-reading your last comment that you suggested I provide a link here in the comments to the .abc document I'm having trouble with. I'm not familiar with sharing a document in that manner. I looked it up and found directions on how to share via Google drive, which I use. However, at the part where it says, "To decide what people can do with your public link when you share it, select Viewer, Commenter, or Editor," I don't know which of these three options you require. Please advise. Thank you.
Feedback Tracker Admin
Hi tomelissaconway,

I have got it.Thanks.

Molly
Reallusion
tomelissaconway
Sorry! It sent the access request to an email I don't normally use. Access granted now.
Feedback Tracker Admin
Hi tomelissaconway,

It needs you to open access before I can download it.Thanks.

Molly
Reallusion
Feedback Tracker Admin
Hello,

You can select "Viewer". Thank you.


Soya
Reallusion
tomelissaconway
Thank you, Soya. Where do I send the file exactly?
Feedback Tracker Admin
Hi tomelissaconway,

For alembic, we only support the .abc format at the moment. If you drag .abc to iC7.93 and it crashes, please share your file with us. You can use cloud services such as Google Drive, Dropbox or OneDrive to send your file to us and write down the link in your comment. Thank you.


Soya
Reallusion
tomelissaconway
Also, as an fyi, the alembic file in question easily imports into Blender.
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