Votes
0
Product:
Character Creator 5
Version:
5.05
Status:
Active
Issue 12420
After 5.05 update, CC5 opens and immediately closes - has happened 3 times in a row
After 5.05 update, CC5 opens and immediately closes - has happened 3 times in a row
It does this opening from the Hub and my desktop shortuct
OS: Windows 11
  •  4
  •  297
Bug
Submitted byAncientWire
1
COMMENTS (4)
AncientWire
Private Comment
AncientWire 
I have no CrashDump file in the AppData folder
AncientWire 
I found that in 
C:\Program Files\Reallusion\Character Creator 5\Bin64\Plugin
there was a file called 
CCCreateHeadPlugin.dll
that was dated 8/27/2025.
This file was not duplicated.
I moved this file out of \Plugin, rebooted and CC5 stayed open about a minute before automatically closing again.  
So this did not fix the problem.
Joanne (RL) 
Hi, 

Please help verify your installation files.
Go to the installation directory and check the Date Modified column to see if there are any files with different or older dates.
(For example, the default path is: C:\Program Files\Reallusion\Character Creator 5\Bin64\Plugin)

If you find any such files, please move them to another location for backup or delete them.

Joanne
Attachment:
  • plugins.jpg
1