Votes
0
Product:
Cartoon Animator 5
Version:
5.33
Status:
Not Reproducible
Issue 11953
异常关闭
在使用动画驾驶的功能时,预览没有问题,使用空格键开始后软件异常关闭
OS: Windows 10
  •  1
  •  564
Bug
Submitted by55963008
1
COMMENTS (1)
Feedback Tracker Admin
Thanks for your reply and feedback.

Please provide your ctProject and crash dump file to help us identify the problem. 

Download the zip file with the link below, inside the zip you can find the description about how to generate the crash dump.
https://ftp.reallusion.com/reallusionsupport/CTA5_WER_Crash_Dump.zip

Please describe the issue in a detailed step-by-step operation for us to reproduce. and capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

You can attach the file in your next comment. If the file size is larger than 10MB, you can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and put the link in your comment. you can use private comment if you want to keep it private.

Allen
Reallusion
1