crashes when trying to change settings in indigo plugin
Hi guys this is my 4th email regtarding my double purchase of 3dxchange . Please get back to me on how I can get a refund for one of those copy\s as I dont need 2 . On a second note my iclone 6.52 crashes when I try and chage the indigo render settings to range . The program literally just dissapears and crashes without any warning or error message . Im starting to thing there is no customer service and im regretting spending over a thousand dollars on your software . Please get back to me as im needing this to work as I use it for work . I will be looking for a refund on my entire purchase if nobody get's back to me . I have been waiting over a week for a response. My email is drsikora@outlook.com . My computer is an i7 with 16gb ram and ge force 4gb
Adding to my first comment.
This is happening when using Indigo RT 3.38, and not any current Beta version.
wires
I can confirm this issue.
Ways to reproduce:
1. Load ANY project file - including all of the iClone default projects - in iClone 6.52.
2. Open the settings panel for RL Indigo plugin.
3. Scroll down the settings panel and click on "Range" in the Render Settings.
Expected result - user is able to define a range of frames to be rendered.
Actual result - iClone crashes.
