Waaaaaaay to slow - Feedback Tracker

Votes
0

Product:
Character Creator 3

Version:
3.22

Status:
Closed

Issue 6700

Waaaaaaay to slow

Hi, just installed the free trial and the viewport is way to slow to operate.
No mouse response at all....
Already installed IClone and it goes very well....
How's that?

Thks!!

OS: Windows 10

3
1893

Bug

Submitted byMattanza237 2020/02/27 13:38:45

COMMENTS (3)

Feedback Tracker Admin 2020/03/02 16:10:06

Hi Mattanza237,

Your system should be capable of running CC3 smoothly.
However there are many things could affect CC performance, such as Real-time Render Options, Max Texture Size. Sometimes an outdated driver could also cause this kind of issue.
I have helped you submit this issue to our online support system. The support team will contact you via email and will help you to find the solution.
You can also check the “Support Ticket” section on your account page as per following link.
https://kb.reallusion.com/General/50108/How-to-engage-Support-Team
We apologize for any inconvenience this may caused and look forward to getting your issue resolved.

Irving
Reallusion

Mattanza237 2020/02/27 16:39:03

W10 Pro 64b
Intel Xeon 2.3 GHz 32Gb RAM
GeForce RTX 2060

animagic 2020/02/27 16:30:29

Please provide your system specifications. Without that it is impossible to provide assistance.