Votes
0
Product:
Character Creator 3
Version:
3.21
Status:
Closed
Issue 6623
Textures fail to load for Digital Human sample projects
Hi there! :-)

When I first installed CC3, I set my external files to a certain place. Everything seems to work fine. They are here:

D:/_REALLUSION DOCUMENTS

But when I upgraded to version 3.21, and then installed the DIGITAL HUMAN content stuff, it all thinks the textures are in that default place:

C:\Users\Public\Documents\Reallusion

And actually, even more confusingly, it seems that it thinks some of the stuff is here:

D:\Reallusion\

Very frustrating and is taking forever to relink everything! :-(



Toby
OS: Windows 10
  •  1
  •  919
Bug
Submitted bymrtobycook
1
COMMENTS (1)
Feedback Tracker Admin 
Sorry to hear you are experiencing this issue.
We have helped you submit this issue to our online support system . The support team will contact you via email within 48 hours. You can also check the “Support Ticket” section on your account page as per following link:
https://kb.reallusion.com/General/50108/How-to-engage-Support-Team
1