Program crashes when I load custom character

Votes
0

Product:
Cartoon Animator 4

Version:
4.0

Status:
Not Reproducible

Issue 6029

Program crashes when I load custom character

Every time I try to place my custom character in my scene CTA4 crashes

OS: Mac OS 10.13

2
1930

Bug Pipeline (PSD, SWF)

Submitted byremediiproductions 2019/06/02 23:11:18

COMMENTS (2)

Feedback Tracker Admin 2019/06/28 05:53:55

Hi remediiproductions,

I hope you will be able to provide the information.

Allen
Reallusion.

Feedback Tracker Admin 2019/06/04 07:44:18

Thank you for your feedback.

Please provide your custom character to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion