Program closes when change in RL_TalkingHead layer

Votes
0

Product:
Cartoon Animator 4

Version:
4.51

Status:
Assigned

Issue 8243

Program closes when change in RL_TalkingHead layer

Hello,
In Cartoon Animator 4, if you open the character file that I set in Photoshop in composer mode and switch to Photoshop again, if you save the pictures in the NSFace layer in the left and/or right in the RL_TalkingHead layer, the program closes. Thankfully, the files I was working on were in cash.

I wanted to inform you.
have a nice day,

OS: Windows 10

Bug

Submitted byottomark 2021/11/29 20:10:47

COMMENTS (5)

Feedback Tracker Admin 2021/12/01 02:57:35

Hi ottomark,

I have got your file, we will check this issue.

Thanks for your help.

Allen
Reallusion

ottomark 2021/11/30 09:49:03

Private Comment

ottomark 2021/11/30 08:18:42

second video :  https://youtu.be/w2rDCy6zOdE

Attachment:

Ekran Alıntısı.PNG

Feedback Tracker Admin 2021/11/30 09:05:35

Hi ottomark,

Please provide your ".psd" file to help us identify the problem.

We apologize for the inconvenience and hope it can be sorted out shortly.

Allen
Reallusion

ottomark 2021/11/30 08:10:06

https://youtu.be/eKO47AHVLUI

Feedback Tracker Admin 2021/11/30 03:40:12

Thank you for your feedback.

Please provide your character file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Please capture a screen video about this issue, put it on the YouTube, and add the link in your next comment.

Your help is highly appreciated.

Allen
Reallusion