Votes
0
Product:
iClone 6
Version:
6.5
Status:
Closed
Issue 575
Possible bug for either latest patch or MixMoves Upgrade
Might want to hold off on newest patches and / or MixMoves Upgrade. Yesterday night installed newest patches and MixMoves Upgrade. Attempted to load iClone this morning and got Load Resource Failed for IC3DXPlugin.rcc, failure for [IC3D1f0c] - followed by "iClone 6 AP has stopped working" and iclone load error out before load. With exception of 3dexchange patches, no other action taken to computer. Processed ticket today, hopefully not something that will require a uninstalled and reinstall; I have a ton of content I would have to reload.
OS: Windows 10
Attachment:
  •  1
  •  2822
Bug
Submitted byMike55
1
COMMENTS (1)
Feedback Tracker Admin 
Hi Mike55,

Thank you very much for your feedback.

If iClone starts up with an error message such as 'Load Resource Failed for IC3dXPlugin.rcc' then 3DXchange has not yet completed it's update process.  This is because 3DXchange patch will overwrite some files shared by it and iClone, however, when iClone is in use these shared files are locked, so the 3DXchange patch will reschedule the file change during system restart.  This process will be automatic, so one would just need to restart the computer to fix this issue.

To solve this problem temporarily, please close iClone before installing 3DXchange. It's just a workaround to help you avoiding this situation, we will fix this issue as soon as possible.


Reallusion
1