PSD Export sometimes exports completely jumbled and mixed up

Votes
0

Product:
Cartoon Animator 4

Version:
4.11

Status:
Released in 4.2

Issue 6530

PSD Export sometimes exports completely jumbled and mixed up

When I export characters from CTA4 to PSD, the layers are all moved and jumbled???

What's causing this?

https://youtu.be/e44fBm4tD2g

OS: Mac OS 10.14

4
1869

Bug

Submitted byboxels 2019/12/13 03:26:51

COMMENTS (4)

Feedback Tracker Admin 2019/12/31 07:17:21

Hi, jareddsmith,

We will check this issue.
Thanks for your help.

Allen
Reallusion

boxels 2019/12/24 17:25:44

Sent you a private message with the custom character files, as it's not the PSD, it's when I export from CTA4 to PSD, the layer graphics are all jumbled around and messed up. Please see those, and export to PSD from CTA4 to see if you get the same results. 

I'll upload a new video on those ones I sent you and post here.

boxels 2019/12/24 17:24:42

Private Comment

Feedback Tracker Admin 2019/12/17 01:07:57

Thank you for your feedback.

Please provide your ".psd" file to help us identify the problem.

You can use cloud services such as Google Drive, Dropbox or OneDrive to make the files available to us and add the link in your next comment. you can use private comment if you want to keep it private.

Your help is highly appreciated.

Allen
Reallusion