Opacity Map for eyelashes (Gamebase character) exports as all black

Votes
1

Product:
Character Creator 3

Version:
3.41

Status:
Not Reproducible

Issue 7947

Opacity Map for eyelashes (Gamebase character) exports as all black

Steps to reproduce:
1) convert character to gamebase
2) export fbx (clothed) to Blender

Result:
The result is an eyelash opacity map that is not correct (all black where eyelashes are). See attached screenshot.

Expected result: the opacity map is correct.

OS: Windows 10

Attachment:

Eyelash Opacity.jpg

Bug

Submitted byNinjaMouse 2021/06/03 21:58:37

COMMENTS (3)

NinjaMouse 2021/07/13 21:38:25

Sorry.  I deleted all my Reallusion products and projects.  I was getting too many critical errors and crashes with everything I did.  Exporting anything converted to game base to Unity or Blender were always a wreck, the Smart Gallery constantly crashed the program.  Even trying to save a custom accessory caused a crash 100% of the time.  I figure I'll try a fresh install after an update or two, and if there is still a problem then, I'll make feedback post.  At present, I couldn't get anything to work.

Feedback Tracker Admin 2021/07/02 06:28:10

Hi NinjaMouse,

Thanks for your feedback!
Could you provide your character to us?
You can upload it to cloud service such as Google Drive, and attach the download link in your next comment.
You can also set comment as private.
Thanks for your help!

Calvin
Reallusion.

lianchiu 2021/06/10 09:13:41

could you provide your iAvatar