Votes
0
Product:
iClone 6
Version:
6.5
Status:
Not Reproducible
Issue 588
HD Export to Indigo is unfocussed
Dear RL team,

please find the following issue recorded :

1) Iclone Rendering is set to 800 x 600 Images

export to Indigo with the same settings : works fine
export to Indigo with the 1920x1080 : works fine

2) Iclone Rendering is set to 1920 x 1080 : image is de-focussed

export to Indigo with the same settings : image is not focussed
OS: Windows 10
Attachment:
  • Presentation6b.jpg
  • Presentation6a.jpg
  • Presentation6.jpg
  •  1
  •  2563
Bug
Submitted bysbaerman
1
COMMENTS (1)
Feedback Tracker Admin 
Hi sbaerman， 

Thank you very much for your feedback.

In order for us to fix the issue, we need to be able to reproduce it. For this we need a precise description of what you did so that we can clearly follow your actions and recreate the same situation. 

Here is an example to help you get started:

STEPS TO REPRODUCE
1. Click the product’s icon on the Desktop or Start Menu
2. Wait for it to launch
3. Navigate to Content Manage > Project
4. Select a random project and click on “Apply”
5. See whether that project can successfully be applied

ACTUAL RESULTS
The project can’t be applied

EXPECTED RESULTS
The project can be applied

Besides, could you please tell us which version of Indigo you are running? Your understanding and patience are greatly appreciated.

Reallusion
1