Votes
0
Product:
Character Creator 3
Version:
3.2
Status:
Not Reproducible
Issue 6475
GoZ
I am not sure if this a bug. I have tried to use GoZ in CC3.2 with zBrush 2020. I have tried to install several times and get an error message that I have attached as a jpeg. I have ran zBrush 2020 as an administrator. Please help.
OS: Windows 10
Attachment:
  • GoZ Error.jpg
  •  4
  •  1110
Bug
Submitted byblackhawk
1
COMMENTS (4)
vincze.feri 
Same problem here!
Feedback Tracker Admin 
Hi vincze.feri,

Sorry to heard that you encountered the same issue, you can contact to our Technical Support team.
They will give you immediately help within 48 hrs.
Here is the link to contact them : https://www.reallusion.com/CustomerSupport/User/FAQList.html
Thanks for your patience.

Calvin
Reallusion.
blackhawk 
The problem has corrected itself.
Feedback Tracker Admin 
Hi blackhawk,

Did you send you mesh back to CC successfully?
If not, feel free to let us know!
Thanks for your help.

Calvin
Reallusion.
Feedback Tracker Admin 
Hi blackhawk,

Sorry for the late reply!
Cause we can't reproduce this issue in our end.
Please open this folder : C:\Users\Public\Pixologic\GoZBrush, and pack all files as zip inside this folder.
And upload to cloud service such as Google Drive, then attach the download link in your next comment.
Thanks for your help!

Calvin
Reallusion.
1