Feedback Tracker - Cannot unvote for Solved issues

Votes
0

Product:
iClone 6

Version:
6.42

Status:
Closed

Issue 563

Feedback Tracker - Cannot unvote for Solved issues

I have reached my limit of 10 votes. That's when I discovered a problem.

When I go to "My Votes" it lists 10 issues, including this SOLVED one:
http://www.reallusion.com/FeedBackTracker/Issue/Depth-of-Field-not-working

I cannot "unvote" but it's tying up a vote, so in essence I only have 9 votes now.

a) Best solution would be to automatically release the votes when an issue is solved
b) Next best think is to allow me to manually unvote

OS: Windows 7

Attachment:

Vote.JPG

1
2505

General

Submitted byjustaviking 2016/07/13 01:07:26

COMMENTS (1)

Feedback Tracker Admin 2016/07/14 02:12:50

Hi justaviking,

Thank you very much for your feedback.

We've tried to reproduce the issue you mentioned but the unvote function seem to be fine. The votes will be released automatically if change the issue status to Solved, and the top right corner of My Vote page will show how many votes you have left, please see the screenshot for more details.

Reallusion