Failed to load the file. - Feedback Tracker

Votes
0

Product:
Character Creator 3

Version:
3.3

Status:
Not Reproducible

Issue 7145

Failed to load the file.

Whenever I open the program, no scene loads. It gives me options to morph a character that is in the scene but there's nothing but a blank white screen. If I try to load a new character, like the "IBL Sunset", or just a regular base character, I get an error that says "Failed to load the file." I checked my drivers and they're all up to date.

Specs,
-Windows 10 64bit Home Premium
-Graphics Card: Nvidea Geforce GTX 960
-Processor: i5 3.3Ghz Quadcore
-Ram: 16GB
-Storage: 50GB+ with the program installed

OS: Windows 10

Attachment:

Character Creator3.PNG
Failed to load the file.PNG
Error Code.PNG

Bug

Submitted bywhite.josh91 2020/08/15 17:47:38

COMMENTS (1)

white.josh91 2020/08/19 05:39:13

I found a fix. Going into Nvidia control panel and restoring all settings to default did the trick.