Votes
0
Product:
Character Creator 3
Version:
3.44
Status:
Not Reproducible
Issue 8407
Failed to reimport Substance Designer file into Apperance Editor. (Worked before)
Today i wanted to update one of my Shoes substances for Appearance Editor. It allready worked backthen.
But now i have a Problem. The reimport simply doesn't work sadly.

Steps to reproduce the Issue: Just repath the Substance File and press on activte

Actual Result: It loads 10% and then stops. I can't even delete the shoe in the scene. I need to reload the scene, cause CC3 says Appearance Editor is still running.

Expected Result: Reloaded and new List of Parameters to change Colors.

Cheers
Phil!
OS: Windows 10
Attachment:
  • Screenshot 2022-04-12 014209.jpg
  •  2
  •  262
Bug
Submitted byspaehling
1
COMMENTS (2)
spaehling 
Hey Calvin,

so i tried it with the old file and it didn't crashed anymore, but also didn't loaded the parameters.
So i rexported my .sbars file and now it works again :)

thanks a lot! 

Greets Phil
Attachment:
  • Screenshot 2023-03-02 150632.png
Feedback Tracker Admin 
Hi spaehling,

Sorry for the late reply.
Does this issue still happen in CC v4.2?
If so, could you send your shoes and sbsar to us?
You can upload the files to cloud service such as Google Drive, and attach the download in your next comment.
You can set comment as private as well.
Thanks for your help!

Calvin
Reallusion
1