Votes
0
Product:
CrazyTalk 8
Version:
8.1
Status:
Active
Issue 697
CrazyTalk 8.1 Crashes when I apply DressUp 2-Work Wear Hats, Party Fun Hats and Bonus Hats
1. Start CrazyTalk 8.1
2. Load a Character e.g. Stylized Avatars or Default Characters or from Bonus Pack
3. Apply clothes etc.
4. Apply Hat....software crashes or quits.

Suppose to load hat and function.

I tried the following:

1. I uninstalled software and all downloaded contents so I can do a clean install.
2. Re-installed the software CrazyTalk 8.
3. Re-install all downloaded contents:
CrazyTalk 8 Pipeline Bonus Pack
CrazyTalk 8 Pipeline Bonus Pack 10 Heads
CrazyTalk 8 Pipeline Resource Pack
Party Fun-Hair & Accessories
Realistic Human 100
Dress Up - Showtime
Dress Up 2 Work-Wear
Stylized Avatars Combo Pack

4. Started Crazytalk 8.1
5. Tried again to apply hats.
6. Software crashes or quits...I am very fustrated that this is not working.

Just can't seem to use the software anymore.

7. I even tried to alter sharing and permissions by selecting Hard hat as an example and did a get info.
I then tried changing the privileges.

donevelyn - Read & Write (default)
wheel - Read only (default) - to - Read & Write
everyone - Read only (default) - to - Read & Write

This too did not work

Revert file to default setting

Can you assist.

Just keeps on quitting when I even try to apply facial accessories too. This is a recent development.

What is going on with this software??????!!!!!!!!!

I have potential projects in the works NOW!!!!!!

Its costing me when this is not working.

URGENT, URGENT, URGENT...
Don
OS: Mac OS X 10.11
Attachment:
  •  3
  •  2844
Bug
Submitted bydongraphifx
1
COMMENTS (3)
wanderingwallace
I purchased Oldies Stylized Avatars and the Dress Up2- Workwear. My Ct8 keeps crashing. I did as suggested and did the downloads and deletes,etc. Still my CT8 crashes. I have dozens of custom avatars that I have been designing for months, now I am afraid I will lose all of my work. I was looking forward to building my library with the Tokomotion avatars and accessories, now I am hesitant.
Will there be a solution soon. I have several projects in progress but I am limited in what I can do. Thanks
Wallace
dongraphifx
O.K.

I will ditto information to the link you just provided. as well as the crash report generated for Apple to review. just recently as of this writing now.

I await your response A.S.A.P.

Regards...
Don
Feedback Tracker Admin
Hi dongraphifx,

Thank you very much for your feedback.

The issue you mentioned has been verified, we may need you to provide some personal information to solve this problem. In order to protect your privacy, please contact our Customer Services (http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx?lang=1) to continue. You will have a service ticket number to track the response. They usually reply within 2 working days.


Reallusion
1