Votes
0
Product:
Character Creator 3
Version:
3.22
Status:
Closed
Issue 6834
Crashes when opened.
Recently bought iClone 7 and CC3. iClone 7 works just fine, but not CC3. Everytime CC3 loads up, a white screen will appear in the center. Then, the program stops working and crashes. I have already tried re-installing, but the same thing always happen.
OS: Windows 7
Attachment:
  • CC3 Crash.PNG
  •  1
  •  1500
General
Submitted bygeraldsexonmd
1
COMMENTS (1)
doubblesixx 
Hi 

Did you see the note about installs on Windows 7?

*Note: Windows 7 sp1 + Platform Update (KB 2670838) - Know More >

Check the support page if this can be the issue.. i know many apps had problems without the Servicepack installed when i used W7. 

Also is your computer meeting the minimum standard so it isn't any specs that might screw things up


    Dual core CPU or higher
    8GB RAM or higher
    10GB free hard disk space or higher
    Graphics Card: NVidia GeForce GTX 600 Series / AMD Radeon HD 7000 Series or higher
    Video Memory: 2GB RAM or higher


Usually these crasches have a common denomintator somewhere in the system and if the hardware + drivers are up2 date it can even be bad RAM chips or some other hardware that doesn't work properly when the app needs it.. 

i had some similar crasches on a computer once and it turned out that one of my memorysticks had a bad chip so the dual-channel memorybus went haywire when this particular app wanted to use that space.. but i think it could be considered an anomaly and probably not the case here
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